Director, Field Capabilities

Key Responsibilities:

• Define and own the international field capability strategy aligned with Therapeutic Area priorities and execution standards.
• Establish global capability standards for field roles and leadership levels across international markets.
• Govern the end‑to‑end capability lifecycle from skills assessment through learning delivery and impact measurement.
• Act as gatekeeper for international learning initiatives, ensuring consistency, quality, and compliant execution.
• Design and evolve integrated curricula covering selling excellence, coaching, and leadership capabilities.
• Co‑create selling excellence programs with Therapeutic Areas, markets, and field excellence partners.
• Strengthen first‑line manager coaching impact and second‑line manager leadership capability with People and Organization teams.
• Enable data‑driven identification of capability gaps using analytics, digital tools, and performance insights.
• Drive adoption of future‑ready field capabilities, including digital fluency and innovative learning approaches.
• Lead global change management to ensure sustainable adoption of capability frameworks, tools, and best practices.

Essential Requirements:

• Minimum 10 years’ experience in healthcare or another regulated industry, including country and regional/global roles
• Prior sales and/or consulting or learning roles; direct field experience strongly preferred
• Proven track record in designing and implementing capability and learning programs with measurable impact
• Strong change management and stakeholder leadership capability
• Experience with modern learning modalities, LMS platforms, and analytics
• Solid understanding of CRM platforms, AI-enabled insights, and customer engagement strategy
• Strong project management skills and ability to operate independently in a matrix environment
• Senior stakeholder engagement experience across commercial, medical, analytics, and digital functions
• Strategic, agile, and resilient mindset with strong performance orientation