Data Analytics & Platforms Associate

Data Analytics & Platforms Associate
Hybrid

Location: Bogota, Colombia

Key Responsibilities

• Deliver analytics and platform services in line with agreed service level agreements, ensuring high‑quality and timely outcomes.
• Manage analytics and platform initiatives through structured project management, with clear documentation and communication throughout delivery.
• Ensure data quality, accuracy, and reliability across analytics, dashboards, and reports supporting business decision‑making.
• Support internal Novartis stakeholders by providing qualitative and quantitative analyses of low to medium complexity.
• Enable and maintain analytics, customer relationship management, and marketing technology platforms to support commercial, medical, and access use cases.
• Operate and scale digital, automation, and artificial intelligence solutions, ensuring stability, performance, and business impact.
• Act as operational owner for incidents, enhancements, and releases to ensure uninterrupted service delivery.
• Support the creation and maintenance of standard operating procedures and knowledge repositories.
• Contribute to knowledge‑sharing initiatives, onboarding activities, and capability‑building efforts across teams.
• Coordinate external vendors and budget management to support scalable, future‑ready data and analytics capabilities.

Essential Requirements

• Experience working in the pharmaceutical industry within data analytics, platforms, digital enablement, or operational roles.
• Strong analytical mindset with the ability to translate data into clear, actionable insights that support data‑driven decisions.
• Demonstrated experience in project management and operational execution within complex or regulated environments.
• Hands‑on experience supporting analytics, customer relationship management, or marketing technology platforms, such as dashboarding or campaign analytics tools.
• Familiarity with digital marketing concepts, analytics tools, and data processing solutions, including platforms such as Alteryx.
• Ability to collaborate effectively across business, technical, and external partner teams, with a proactive and curious mindset.