REQ-10059989
Aug 12, 2025
LOC_TW

About the Role

Major accountabilities:

  • Drive Competitive Sales Growth -Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions -Drive sales performance through the skillful orchestration of positive customer experiences -Engage and Build Relationships.
  • Engage in value-based conversations (in-person and virtually) to understand critical customer challenges, decision-drivers, pain points and opportunities -Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels -Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis -Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment -Establish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient, right time) -Develop Deep Customer Insights and Understanding -Gather insights on the customer’s business to uncover what is important to them -Follow up on customer feedback and translate responses into actions that create additional value and exceed expectations -Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans -Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content, campaigns and interaction plans -Deliver Value to Customers and Patients -Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs -Act as a trusted partner to the customer for the purpose of helping them run their business; listen to learn; strive to deepen the relationship in a compliant and ethical manner; position themselves to create value-add solutions.
  • Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent.
  • When facing ethical dilemmas, do the right thing and speak up when things don't seem right.
  • Live by Novartis Code of Ethics and Values and Behaviors.

Key performance indicators:

  • Achieve sales performance/ target assigned
  • Market share
  • Growth rate
  • Fully compliant

Minimum Requirements:
Work Experience:

  • Welcome fresh graduate, major in Pharmacy, Bio-science, Business Management related
  • Able to fast build network to target Customer Group.
  • Project management, good at communication, able to deliver and drive results
  • fast learner and adaption in AI-technology
  • Responsible field: airway disease

Skills:

  • Account Management.
  • Commercial Excellence.
  • Communication Skills.
  • Compliance and Ethics.
  • Conflict Management.
  • Cross-Functional Coordination.
  • Customer Insights.
  • Influencing Skills.
  • Negotiation Skills.
  • Selling Skills.
  • Technical Skills.

Languages :

  • Mandarin (fluency)
  • English (basic)

Role Requirements

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)

DIV_IM
Sales
LOC_TW
Taipei
FCT_SA
Full time
Regular (Sales)
No
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REQ-10059989

Sales Executive

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