Associate Director, Change Delivery and Operations.

Key Responsibilities

• Provide operational leadership for all Dublin-based associates in the Training & Change Management team.
• Develop and lead comprehensive change management strategies for large-scale projects
• Partner with business leaders and project teams to assess change impacts, identify key stakeholders, and determine change readiness
• Design and execute detailed change action plans including communication, training, stakeholder engagement, and risk mitigation tactics
• Align change plans to organizational priorities, coordinating end user impact across change initiatives
• Provide recommendations on effective change interventions and monitor adoption progress, frequently reporting out to leadership
• Measure and report on change effectiveness, using data to refine approaches and ensure successful outcomes
• Coach and mentor change champions to build internal change capability within the organization
• Contribute to change capability development within the organization
• Work effectively and efficiently as part of a team, incorporate stakeholder feedback, and ensure deliverables are accurate, high quality, on time, and within budget.

Essential Requirements

• Bachelor’s degree in Business Administration, Organizational Development, Education, or a related field
• Minimum 7 years’ experience in change management, consulting, or adult learning roles
• Proven success leading complex change programs in large, matrixed organizations
• Strong communication skills with ability to influence stakeholders at all levels
• Demonstrated project management skills, including planning and cross-functional collaboration
• Experience in pharmaceutical, biotech, or healthcare industries

Desirable Requirements

• Certification in change management methodologies (e.g., Prosci, ACMP)
• Familiarity with emerging technologies such as Generative AI and Agentic AI

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.