## [Executive Assistant](/req-10067189-executive-assistant "Executive Assistant") Job ID REQ-10067189 Sep 24, 2026 LOC_UA ### About the Role Major accountabilities: - General administrative support: Deals with complex administrative and organizational assignments independently and takes care of general administrative tasks. - Involved in strategic planning processes. - Interaction: Informs, advises and supports the team and associates from outside the team on processes, guidelines services that are specific to the department. - Accommodates customer’s specific needs. - Work processes in own area of responsibility: Initiates new processes or modification of processes and coordinates the introduction of new or modified processes. - Handling of administrative projects: Acts as project coordinator/manager for administrative projects (design, planning, implementation, communication, etc.) -Supervisory tasks: Mentors temporary employees or apprentices or assumes a limited project coordination/management role. - Proactively engage stakeholders to ensure that on site client’s expectations are met through high levels of customer service -Effectively manage service vendor to ensure an on time deliverable system. - 24/7 emergency call support and site attendance is required. - Flexibility and ownership of the overall operations. - Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable) Key performance indicators: - Enhance operational effectiveness and efficiency -Consistently monitor and control the quality of performance -Reduce operational costs -Maximize asset value and extend asset life cycle Minimum Requirements: Work Experience: - Managing Crises. - Cross Cultural Experience. - Collaborating across boundaries. Skills: - Quality decision making. - Managing resources. - Creativity and visioning. - Being assertive. - Conflict management. - Challenging the status quo. - Influencing and persuading. - Transaction Deal Structuring. - Franchise Strategy Prioritization. - Analyzing stakeholder requirements. Languages : - English - Ukrainian ### Role Requirements **Why Novartis:** Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? [https://www.novartis.com/about/strategy/people-and-culture](https://www.novartis.com/about/strategy/people-and-culture "https://www.novartis.com/about/strategy/people-and-culture") **Benefits and Rewards:** Learn about all the ways we’ll help you thrive personally and professionally. [Read our handbook (PDF 30 MB)](https://www.novartis.com/sites/novartis_com/files/novartis-life-handbook.pdf) Division DIV_IM Business Unit General Management Location LOC_UA Site Kyiv Company / Legal Entity UAP0 (FCRS = CH024) NOPH SERVICES UKRAINE Functional Area FCT_FA Job Type Full time Employment Type Regular Shift Work No [Apply to Job](https://novartis.wd3.myworkdayjobs.com/en-US/Novartis_Careers/job/Kyiv/Executive-Assistant---Coordinator_REQ-10067189-1 "Apply to Job") ![careers default image](https://prod1.jobapi.novartis.com.cn/themes/custom/cosmos/patterns/images/careers-default-image.webp "careers default image") Job ID REQ-10067189 ### Executive Assistant [Apply to Job](https://novartis.wd3.myworkdayjobs.com/en-US/Novartis_Careers/job/Kyiv/Executive-Assistant---Coordinator_REQ-10067189-1 "Apply to Job")