REQ-10071638
Apr 15, 2026
LOC_IN
About the Role
Key Requirements
- Act as first level support for our users across the globe, delivering best-in-class solutions and ensuring business continuance across our various platforms.
- Cross functional collaboration - translate business challenges and address them with our IT partners (acting as a bridge between stakeholders and IT Operation team).
- Work with technical teams to ensure robust daily operations; handle multiple processes and activities in parallel (including User Access Management and Data Quality checks).
- Drive process excellence initiatives ensuring our recurring process are optimal, while keeping a user-centric mindset. Identify the scope of process improvement and automation to facilitate efficient operations.
- Interact regularly with various business stakeholders, where having clear and effective communication is key. Identify tool training requirements and support on the same including related material and user guides.
- Work closely with product managers to facilitate new solutions and features by supporting data analysis, setting up standard processes and documentation.
Essential Requirements:
- 7+ years of work experience overall including at least 5 years in business operations, related skills and/or practical experience on basic finance data analytics and financial planning or reporting tools like Power BI/Tableau and good to have Alteryx experience.
- Master’s/ Bachelor’s degree in business management, Finance or FinTech related field.
- Superior communication skills, experience to communicate with business leaders across all organization levels.
- Experience of working on business system analysis, process automations; data simplification using advanced tools.
Desirable Requirements:
- Experience to communicate with business leaders across all organization levels.
- Experience of working on process automations; data simplification using advanced tools.
Role Requirements
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)
DIV_FI
Finance
LOC_IN
Hyderabad (Office)
IN10 (FCRS = IN010) Novartis Healthcare Private Limited
FCT_FN
Full time
Regular
No