People Partner

Major accountabilities:

• Partnering and coaching managers and associates on People related Processes and moments that matter.
• Drives P&O initiatives, supporting the overall P&O strategy
• Activate business ownership and accountability of diversity, equity and inclusion initiatives 
• Champions culture and supports implementation of corporate initiatives (e.g.Evolve,hybrid working) 
• Coaches and guides people managers on role evaluations in line with local governance.
• Communicate full spectrum of inclusion & Psychological Safety -Design new hire onboarding initiatives.
• Drive buy-in and utilization of data and analytics to identify risk and trends, and to apply these business insights to inform decisions and actions.
• Drive People Experience and Culture efforts and align with global or local initiatives / implementation.
• Drives quality, effectiveness, efficiency and continuous improvement for P&O People Partnering and related processes.
• Embraces customer feedback to understand the customer journey with moments that matter and drives continuous improvement.
• Implement enhancements and modification as necessary to meet both the business and customer needs.
• Ensure compliance with local equity / Equal Employment Opportunity (EEO) regulations -First point of escalation for all leaders and managers on their day-to-day P&O topics, providing expert advice, guidance and support.
• Lead the delivery of in-country transformations, consult and negotiate with local works council / unions, provide advice and guidance for managers through the local process, oversee associate notice / handover meetings and overall restructuring lifecycle.
• Lead the execution of local implementation of large-scale organizational and day-to-day organizational structure changes, in line with country regulations / policies.
• Leads alignment and harmonization of local regulations with P&O Board; monitors compliance, risk management and review P&O controls (as part of the NFCM framework) working with People Partner team.
• Manage internal movement offers and mobility.
• Promotes the contribution of ideas and solutions to the P&O network (Country Business Partners, Global Business Partners and Country P&O Boards).
• Provide credible P&O People Partnering to people leaders, manager and associates offering advice and guidance on the moments that matter.
• Provides coaching and counselling to Country P&O Business Partners on local policies and processes.
• Seeks to establish strong relationships with cross-divisional P&O community members to understand needs and challenges and drive continuous improvement.
• Support and coach leaders, manager and associates on all P&O topics including promoting self-sufficiency in people processes.
• Support in country where there is no TAS presence.
• Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt 
• Distribution of marketing samples (where applicable)

Key performance indicators:

• Demonstrate ability to leverage data and analytics for business insights to inform business decisions evidenced through positive client feedback.
• Demonstrate service delivery levels are within defined SLAs.
• Demonstrate simplification and optimization of local People Partner team processes (e.g., time efficiencies, handoff reduction, quality improvement).
• Ensure compliance to global standards by meeting acceptable tolerances of risks / issues / audit findings.
• Lead and project manage the delivery of P&O initiatives against agreed timelines, scope and objectives (time, cost, quality).
• Monitor and ensure FTE cost control, operational costs, budgeting processes and SLAs are met and remain compliant.
  

Minimum Requirements:
Work Experience:

• Functional Breadth.
• Leading large and/or diverse multi-functional teams.
• Project Management.
• Operations Management and Execution.
• Representing the organization.
• Collaborating across boundaries.
  

Skills:

• Business Acumen
• Change Implementation
• Coaching
• Connecting The Dots
• Data Analysis & Reporting
• Empathy
• Employee Lifecycle Management
• Employee Relations & Engagement
• Influencing
• Matrix Collaboration
• Operational Excellence
• Performance Management
• Project Management
• Resilience
• Stakeholder Management

Languages :

• English.