REQ-10074694
Apr 16, 2026
LOC_IN

About the Role

Key Requirements:

  • Support the team in translating Payroll strategic objectives into operational execution and measurable outcomes. 
  • Reconcile payroll data across systems, identify discrepancies, document findings, and maintain control and audit processes. 
  • Provide guidance and practical support to implement payroll processes and standards across services, operations, and continuous improvement; deliver consulting and training to customers and users. 
  • Manage standard payroll service requests by answering questions, resolving issues when possible, and coordinating with next-level support or subject-matter experts for complex cases. 
  • Track and monitor service requests and troubleshooting activities; analyze error messages and user inquiries to determine root causes and next steps. 
  • Support the evaluation of payroll services and processes in scope, including performance, compliance, and improvement opportunities. 
  • Contribute to payroll services projects at country or business unit level, supporting planning, execution, and delivery.

Essential Requirements:

  • 3-4 years proven experience in Payroll, HR, Rewards or similar
  • Working knowledge with Payroll or SAP Systems – ADP is highly preferred, but not mandatory.
  • University degree

Desirable requirements:

  • Customer focused solutions, Proactive thinking and Problem solving
  • Proficiency in Excel

Role Requirements

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)

DIV_PO
Human Resources
LOC_IN
Hyderabad (Office)
FCT_HR
Full time
Regular
No
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REQ-10074694

Payroll Services Expert

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