REQ-10075430
Apr 07, 2026
LOC_CN
About the Role
Major Accountabilities:
Key Performance Indicators:
Experience:
Skills:
Language:
- Drive forward thinking and innovation within business w.r.to tech driven business capabilities and processes, leading conversation with consulting mindset together with other DDIT functions
- Accountable for Program, project and product delivery to the business
- Partner with Business to drive Business transformation Programs enabled by technology, co-own transformation outcomes
- Measure and drive business value of transformation initiatives underpinned by Programs, Projects, Products
- Improve the 'ease of engagement' with DDIT for the business
- Support the business to understand their choices to manage technology costs
- Key business partner for business continuity
- Serves as point of escalation, review and approval for key issues and decisions
- Contribute to the definition of the operational objectives and medium-term planning according to the long-term plans established by the DDIT strategy
- Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt
- Distribution of marketing samples (where applicable)
- Ensure a healthy and safe workplace by complying with Novartis HSE and ISEC standards, implementing measures, providing training and resources, supporting employee well-being, investigating incidents, and collaborating with HSE teams to maintain a safe environment while adhering to quality, ethical, health, safety, and environmental requirements
Key Performance Indicators:
- Successful delivery and operations of standardized DDIT solutions for the Novartis [business process/site/sub-function] that are well aligned to the business strategy and global DDIT Strategy
- KPls that are relevant for customer satisfaction are clearly defined, constantly measured, and met
- Meeting yearly budget target for DDIT projects and operations
Experience:
- Relationship Management
- Leveraging digital technology / big data
- Multi-national global experience
- Influencing without authority
- Collaborating across boundaries
Skills:
- Business Acumen
- Customer Requirements
- Business Requirements
- Technical Analysis
- Financial Modeling
- Information Technology Consulting
- strategic Planning
- stakeholder management
- Project Management
- Digital Capabilities
- Effective use of technology
- Business Value Creation
- Change Management
Language:
- English
Role Requirements
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)
DIV_TO
Information Technology
LOC_CN
Haiyan (Zhejiang Province)
CN14 (FCRS = CN014) China Novartis Institutes for BioMedical Research Co., Ltd.
FCT_TT
Full time
Regular
No
