REQ-10080415
Jun 08, 2026
LOC_TH

About the Role

Major Accountabilities:

  • Build and deepen long‑term partnerships and relationships with key national, regional, and territorial accounts.
  • Develop and execute account plans to optimize product access and adoption.
  • Map stakeholders, monitor competitor dynamics, and update CRM insights.
  • Drive influence strategies to support early access schemes and patient pathway initiatives.
  • Engage hospital leadership, payers, and healthcare authorities to support access objectives
  • Secure formulary inclusion across national, regional, city, and hospital levels to achieve early and broad access.
  • Anticipate account needs, market shifts, and access barriers; propose appropriate mitigation actions.
  • Prepare markets for early launch by shaping access conditions and supporting reimbursement submissions.
  • Lead formulary negotiations, adoption efforts, tender responses, and contract management.
  • Protect value by negotiating sustainable pricing and ensuring competitive positioning throughout the product lifecycle.
  • Ensure strong cross-functional alignment and timely execution of account plans.
  • Coordinate field teams and internal experts to deliver on access priorities and KPIs.
  • Develop insight‑driven account plans and track performance (e.g., hospital listings).
  • Drive supply and inventory coordination with wholesalers/distributors as relevant for the market
  • Provide ongoing updates to key internal stakeholders based on market insights.

Minimum Requirements:

Work Experience:

  • Strong customer orientation
  • Strong cross functional leadership
  • Significant account management experience

Skills:

  • Accountability
  • Key Account Management
  • Commercial Excellence
  • Competitive Intelligence
  • Complexity Management
  • Compliance
  • Customer Relationship Management
  • Customer Engagement
  • Professional Ethics
  • Health Care Industry
  • Integrated Marketing
  • Market Development
  • Cross-Functional Collaboration Leadership
  • Problem Solving Techniques
  • Strategic Leadership
  • Value Propositions

Languages:

  • English and Local Language

Role Requirements

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)

DIV_IM
Marketing
LOC_TH
Bangkok
FCT_SA
Full time
Regular
No
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REQ-10080415

Account Management Lead

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