About the Role
Digital Innovation Leadership
· Actively engage with senior leaders in TA to Identify, assess, and prioritize emerging digital technologies, tools, and solutions that can solve critical business problems or create tangible business value.
· Lead innovation ideation, proof-of-concept development, pilot programs, and scaling of successful digital initiatives.
· Actively engage with key external technology stakeholders, such as Alibaba, Tencent, Bytedance and Ant Group, etc., to explore new digital business models, platforms, and capabilities.
· Build a culture of innovation by encouraging experimentation, cross-functional collaboration, and continuous learning.
· Closely monitor market trends, competitor practices, and industry benchmarks to inform innovation roadmaps.
Innovative Project Operation
· Oversee the planning, execution, and scaling of proven innovative digital projects such as Remote Rep.
· Lead team to establish and continuously optimize project operating models, delivery standards, and performance tracking mechanisms.
· Support teams in removing project roadblocks and managing risks, dependencies, and stakeholder expectations.
Digital Operation Excellence
· Lead team to develop and track operational excellence metrics, including but not limited to efficiency gains, cost savings, adoption rates, and service performance, etc., for critical digital solution empowered projects.
· Lead team to actively identify opportunities for automation, workflow optimization, data-driven decision-making, and platform integration.
Digital Governance
· Establish and maintain digital governance frameworks, standards, policies, and operating procedures.
· Ensure digital initiatives comply with internal policies, data governance requirements, cybersecurity standards, regulatory obligations, and risk management practices.
· Lead team to enable a AI-empowered governance/review model which should significantly improve efficiency
Key Experience & Success Profile:
- 6+ years of experiences as digital business partners or consultants, experience in pharmaceutical/biotech or medical related industry is a plus
- Experience in pharma marketing or field force is highly desirable
- Thorough understanding to pharma business model & ways of working
- End to end digital/project lead & operation management experience is a must
- Strong communication and stakeholder management skills
- Strong team collaboration spirit and time management
- Fluent in both spoken & written English and Mandarin
Role Requirements
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)
