## [Commercial & Medical Field Excellence Manager](/req-10081548-commercial-medical-field-excellence-manager "Commercial & Medical Field Excellence Manager")
Job ID REQ-10081548
Oct 01, 2026
LOC_BE
### About the Role
Major accountabilities:
- Planning and management, gather requirements to develop detailed Project plans and Project estimations to task level.
- Proactively assist the Business to identify upcoming conflicts and resource gaps.
- Serve as interface with the global and local Brand teams on Project Planning and delivery management.
- Leads and delivers projects for Regional and global teams, ensuring adherence to timelines and quality objectives.
- Ensures delivery of efficient and high-quality deliverables.
- Manages an efficient and high-quality team that promotes synergy and best practice sharing among resources, drives collaboration with Country Organizations in managing high standards of communication and delivering best in class services.
- Provide guidance on training requirements in relation to Commercial processes -Takes initiative to drive standardization of reports across brands.
- Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt.
- Distribution of marketing samples (where applicable)
- Ability to write clean and efficient code in Python, R, SQL, with expertise with cloud platforms and data platforms (experience with AWS, Snowflake is a plus)
- Ability to advise on and apply state-of-the-art analytics, machine learning to derive business insights and solve complex problems
- Good problem solving skills with ability to visualize and present results clearly to the business
- Ability to thrive in a multidisciplinary team and agile working environment (experience with Jira is a plus)
- Support Medical team with relevant data dashboards (Power BI) and maintain CRM/SalesForce for Medical Reps
- Strong collaboration with CRM Manager and Commercial Excellence Manager
Key performance indicators:
- Quality and accuracy of forecast assumptions
- Good customer satisfaction scores
- Ability to manage multiple stakeholders / projects
Minimum Requirements:
Work Experience:
- Cross Cultural Experience
- Project Management
- Operations Management and Execution
Skills:
- Agility
- Analytical Thinking
- Brand Awareness
- Business Analytics
- Cross-Functional Collaboration
- Digital Marketing
- Marketing Strategy
- Media Campaigns
- Sales
- Ability to write clean and efficient code in Python, R, SQL, with expertise with cloud platforms and data platforms (experience with AWS, Snowflake is a plus)
- Stakeholder Engagement
- Stakeholder Management
- Strategic Marketing
- Waterfall Model
- Project Management
- Project Planning
- Tools knowledge: Power BI, CRM/ SalesForce
Languages:
- English and preferably Dutch and/or French.
### Role Requirements
**Why Novartis:** Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? [https://www.novartis.com/about/strategy/people-and-culture](https://www.novartis.com/about/strategy/people-and-culture "https://www.novartis.com/about/strategy/people-and-culture")
**Benefits and Rewards:** Learn about all the ways we’ll help you thrive personally and professionally.
[Read our handbook (PDF 30 MB)](https://www.novartis.com/sites/novartis_com/files/novartis-life-handbook.pdf)
Primary location salary range €64,300.00 - €119,300.00
Division DIV_IM
Business Unit General Management
Location LOC_BE
Site Vilvoorde
Company / Legal Entity BE03 (FCRS = BE003) Novartis Pharma nv-sa
Functional Area FCT_MM
Job Type Full time
Employment Type Regular
Shift Work No
[Apply to Job](https://novartis.wd3.myworkdayjobs.com/en-US/Novartis_Careers/job/Vilvoorde/Medical-Excellence-Manager_REQ-10081548-1 "Apply to Job")
Job ID REQ-10081548
### Commercial & Medical Field Excellence Manager
[Apply to Job](https://novartis.wd3.myworkdayjobs.com/en-US/Novartis_Careers/job/Vilvoorde/Medical-Excellence-Manager_REQ-10081548-1 "Apply to Job")