## [QA Operations Lead](/req-10083139-qa-operations-lead "QA Operations Lead") Job ID REQ-10083139 Jul 22, 2026 LOC_CN ### About the Role Major Accountabilities: - Functional Breadth, Critical Negotiations, People Leadership, Operations Management and Execution, Collaborating across boundaries, Project Management - Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt - Distribution of marketing samples (where applicable) Key Performance Indicators: - On-time & GMP-compliant release of dosage forms - No Complaints about inspections by authorities in your own area of responsibility without these being noticed & communicated beforehand. - Successfully Support continuous improvement Projects - Executes batch release in compliance with registration - As per local regulatory requirement and global guidance/SOP to set up local documentation hierarchy - Quality system management (e.g., Change Control, Deviation, Audit &Inspection, CAPA, QE, CONDO, etc.) - Validation Batch Record review; Validation protocols review; Deviation management; On site Quality monitoring - Support and oversight validation activities - Audit and Inspection preparation and readiness - Function representative to be involved in global and/or local project if any. - Collaboration in GxP audits/inspections - Oversight of Quality Operations - Master Batch Record review and approval - As site QP or delegation to release product - QA for Quality Control & AS&T - QA Operational Excellence Work Experience: - Good Manufacturing Practices (cGMP) - Audit & Inspection Management - Release Management - Quality Assurance - Quality Compliance - Quality Management Systems - Technological Expertise Skills: - Collaboration - Continuous Improvement mindset - Dealing With Ambiguity - Regulatory requirements knowledge - Problem Solving Skills - Leadership - Communication skills - Data Integrity - Digital savviness Languages: - English. ### Role Requirements **Why Novartis:** Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? [https://www.novartis.com/about/strategy/people-and-culture](https://www.novartis.com/about/strategy/people-and-culture "https://www.novartis.com/about/strategy/people-and-culture") **Benefits and Rewards:** Learn about all the ways we’ll help you thrive personally and professionally. [Read our handbook (PDF 30 MB)](https://www.novartis.com/sites/novartis_com/files/novartis-life-handbook.pdf) Division DIV_TO Business Unit Quality Location LOC_CN Site Haiyan (Zhejiang Province) Company / Legal Entity CN27 (FCRS = CN027) Novartis Pharmaceutical Technology Zhejiang Co., Ltd. Functional Area FCT_QA Job Type Full time Employment Type Regular Shift Work No [Apply to Job](https://www.moseeker.com "Apply to Job") ![careers default image](https://prod1.jobapi.novartis.com.cn/themes/custom/cosmos/patterns/images/careers-default-image.webp "careers default image") Job ID REQ-10083139 ### QA Operations Lead [Apply to Job](https://www.moseeker.com "Apply to Job")