## [Site Quality Head](/req-10086436-site-quality-head "Site Quality Head") Job ID REQ-10086436 Aug 26, 2026 LOC_CN ### About the Role Major Accountabilities: - Critical Negotiations, People Leadership, Operations Management and Execution, Collaborating across boundaries, Project Management - Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt - Distribution of marketing samples (where applicable) Key performance indicators: - Successful support of projects with agreed quality & delivery dates, passing of internal and external inspections. - Meet quality & timelines for all projects. - Act in accordance with GMP, ethical, health safety and environment (HSE), and information security (ISEC). - The number and severity of cGMP issues identified during internal and external audits. - Year-end figures within budget. Background (State the preferred education and experience level) Education & Qualification University degree in Pharmacy, Engineering, Chemistry, Biotechnology or equivalent. Language Fluent (oral and written) in English; local language desired Relevant Experience - Minimum: 12-15 years’ experience in the field of Quality Assurance and Quality Control in a pharmaceutical industry environment or equivalent - Operations Management and Execution, People Leadership, Collaborating across boundaries, Functional Breadth, Project Management, Financial Management, Industry/ Business Exposure Competencies - Collaboration; result-oriented - Advanced communication skills; motivates colleagues and co-workers - Leadership and change management, objective setting and performance management - Being Resilient; Stakeholder Engagement; Operational Excellence; Applied Business Insights - Budget management; Risk Management - Product Release; Audit Management; Health Authorities; Technical Launch and Transfer - Knowledge of GMP Quality Control (QC) Testing, Manufacturing Process/Product Expertise - Expertise in GxP operations. ### Role Requirements **Why Novartis:** Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? [https://www.novartis.com/about/strategy/people-and-culture](https://www.novartis.com/about/strategy/people-and-culture "https://www.novartis.com/about/strategy/people-and-culture") **Benefits and Rewards:** Learn about all the ways we’ll help you thrive personally and professionally. [Read our handbook (PDF 30 MB)](https://www.novartis.com/sites/novartis_com/files/novartis-life-handbook.pdf) Division DIV_TO Business Unit Quality Location LOC_CN Site Haiyan (Zhejiang Province) Company / Legal Entity CN27 (FCRS = CN027) Novartis Pharmaceutical Technology Zhejiang Co., Ltd. Functional Area FCT_QA Job Type Full time Employment Type Regular Shift Work No [Apply to Job](https://www.moseeker.com "Apply to Job") ![careers default image](https://prod1.jobapi.novartis.com.cn/themes/custom/cosmos/patterns/images/careers-default-image.webp "careers default image") Job ID REQ-10086436 ### Site Quality Head [Apply to Job](https://www.moseeker.com "Apply to Job")