## [DDIT OPS SM Automation Engineer Changping](/req-10087390-ddit-ops-sm-automation-engineer-changping "DDIT OPS SM Automation Engineer Changping") Job ID REQ-10087390 Sep 06, 2026 LOC_CN ### About the Role Major accountabilities: • Support the daily operation, maintenance, monitoring and troubleshooting of site Automation and IT/OT software platforms, including AGV, AS/RS, WMS, MES interfaces, Vertical Integration and other manufacturing-related systems. • Support data integration between production equipment, automation systems and higher-level software platforms to ensure accurate, complete and reliable data transfer. • Understand and maintain system interfaces using common industrial and software integration technologies such as OPC UA, MQTT, REST API and Web Services. • Use SQL to query, analyze and troubleshoot system database data in support of production issues, interface failures and data-related investigations. • Apply basic software programming and scripting skills for data processing, interface testing, system diagnostics and development of simple automation tools. • Support configuration and troubleshooting of system authentication and software-to-software communication mechanisms, including APIs, authentication tokens, service accounts and certificates. • Support applications running on Windows Server, virtual machines and virtualized infrastructure, and perform basic troubleshooting using application logs, system logs and service status information. • Analyze and troubleshoot technical issues across equipment, software platforms, interfaces, databases and servers, and work with relevant technical teams or vendors when additional support is required. • Support software system configuration changes, version upgrades, testing, backup and recovery, and lifecycle maintenance activities. • Maintain necessary technical documentation, including system configurations, interface specifications, data flows, database information and troubleshooting records. Key performance indicators: • Stable and reliable operation of assigned Automation and IT/OT software platforms. • Timely troubleshooting and resolution of system, interface, database and application-related issues. • Reliable and accurate data exchange between production equipment, automation systems and higher-level applications. • Successful execution of system maintenance, configuration changes, upgrades, backup and recovery activities. • Timely completion of assigned technical activities in accordance with agreed quality and schedule requirements. • Effective support of manufacturing operations with minimal system-related downtime. • Quality and completeness of technical documentation, system records and troubleshooting information. • Compliance with applicable site IT/OT, security and quality requirements. • Positive feedback from manufacturing and technical stakeholders. • No critical findings attributable to assigned system support and maintenance activities. Work Experience: • Minimum 3–5 years of relevant experience in automation engineering, IT/OT systems, manufacturing software platforms or industrial system integration. • Knowledge of automation technologies and software platforms (e.g. SCADA, DCS, Historian, MES) • Mandatory basic knowledge of PLC-based automation systems, including control architecture, I/O, tags, alarms, industrial communication and basic troubleshooting. Hands-on experience with Siemens, Rockwell or equivalent PLC platforms is preferred. • Knowledge of industry standards and protocols for communication and data exchange in manufacturing operations (e.g. OPC, MQTT). • Working knowledge of relational databases and SQL for data query, analysis and troubleshooting. • Basic programming or scripting capability, such as Python, PowerShell, C# or equivalent. • Basic understanding of Windows Server, virtual machines and system troubleshooting. • Understanding of manufacturing operations and processes. ### Role Requirements **Why Novartis:** Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? [https://www.novartis.com/about/strategy/people-and-culture](https://www.novartis.com/about/strategy/people-and-culture "https://www.novartis.com/about/strategy/people-and-culture") **Benefits and Rewards:** Learn about all the ways we’ll help you thrive personally and professionally. [Read our handbook (PDF 30 MB)](https://www.novartis.com/sites/novartis_com/files/novartis-life-handbook.pdf) Division DIV_TO Business Unit Information Technology Location LOC_CN Site Changping County (Beijing) Company / Legal Entity CN06 (FCRS = CN006) Beijing Novartis Pharma Co., Ltd Functional Area FCT_TO Job Type Full time Employment Type Regular Shift Work No [Apply to Job](https://www.moseeker.com "Apply to Job") ![careers default image](https://prod1.jobapi.novartis.com.cn/themes/custom/cosmos/patterns/images/careers-default-image.webp "careers default image") Job ID REQ-10087390 ### DDIT OPS SM Automation Engineer Changping [Apply to Job](https://www.moseeker.com "Apply to Job")