## [Sales Representative - CRM, Penang](/req-10087958-sales-representative-crm-penang "Sales Representative - CRM, Penang") Job ID REQ-10087958 Sep 30, 2026 LOC_MY ### About the Role Major accountabilities: - Drive competitive sales growth by developing and executing effective territory, account, and customer engagement plans. - Personalize customer engagement journeys for target healthcare professionals by leveraging customer preferences, available content, data insights, and multiple engagement channels. - Build long-term, trusted partnerships with healthcare professionals to strengthen collaboration and support improved outcomes for customers and patients. - Deliver memorable, customer-centric experiences by listening to customer needs and understanding the healthcare environment in which they operate. - Use available data sources to dynamically prioritize, refine, and adapt customer interaction plans. - Share customer insights with internal stakeholders to support the development of relevant product, indication, campaign, and engagement content. - Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs Requirements: - University degree in Life Sciences, Pharmacy or Science related - Minimum 1 year of experience in the pharmaceutical or healthcare industry. - Strong sales and customer engagement capabilities - Ability to communicate scientific and clinical information effectively to healthcare professionals - Strong planning, prioritization, and territory management skills - Commitment to compliance, integrity, and delivering high-quality execution ### Role Requirements **Why Novartis:** Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? [https://www.novartis.com/about/strategy/people-and-culture](https://www.novartis.com/about/strategy/people-and-culture "https://www.novartis.com/about/strategy/people-and-culture") **Benefits and Rewards:** Learn about all the ways we’ll help you thrive personally and professionally. [Read our handbook (PDF 30 MB)](https://www.novartis.com/sites/novartis_com/files/novartis-life-handbook.pdf) Division DIV_IM Business Unit Sales Location LOC_MY Site Penang Company / Legal Entity MY01 (FCRS = MY001) Novartis Corporation (Malaysia) Sdn. Bhd. (197101000541) Functional Area FCT_SA Job Type Full time Employment Type Regular (Sales) Shift Work No [Apply to Job](https://novartis.wd3.myworkdayjobs.com/en-US/Novartis_Careers/job/Penang/Sales-Representative---CRM--Penang_REQ-10087958 "Apply to Job") ![careers default image](https://prod1.jobapi.novartis.com.cn/themes/custom/cosmos/patterns/images/careers-default-image.webp "careers default image") Job ID REQ-10087958 ### Sales Representative - CRM, Penang [Apply to Job](https://novartis.wd3.myworkdayjobs.com/en-US/Novartis_Careers/job/Penang/Sales-Representative---CRM--Penang_REQ-10087958 "Apply to Job")