## [Area Manager \_ HCM](/req-10088193-area-manager-hcm "Area Manager _ HCM") Job ID REQ-10088193 Sep 17, 2026 LOC_VN ### About the Role Major accountabilities: - Deliver area performance – Drive delivery of the objectives, market share, and profitability; use data and analytics and market/competitor insights to prioritize actions and support forecasting. - Lead and develop team – Lead, coach, and develop a team of Medical Representatives; embed a high-performance culture with clear objectives and accountability; optimize individual and team capability through structured coaching and development planning. - Coach in the field – Conduct regular field coaching, joint customer visits, and structured feedback sessions (including coaching on the International Commercialization Excellence (ICE) guidance, KPIs and targets), document in the coaching tool; build a high-performance, accountable culture. - Build capability and talent – Review Field Force Effectiveness Assessment for the field force team and develop appropriate targeted development plans for medical reps in collaboration with Capability Building Manager and prepare future talent and successors. - Drive execution excellence – Ensure adoption of ICE standards and new commercialization models: customer S&T, call plan adherence, omnichannel engagement, timely and accurate calls’ reporting. - Engage customers – Build strong partnerships with key customers and stakeholders; enable effective cross-functional collaboration to maximize patient and business impact. - Partner cross-functionally – Work with Marketing, Medical, Value & Access and cross-functional teams; consolidate field insights into clear recommendations for the Brand Team. - Role model integrity and ethical conduct – Ensure compliance with Novartis policies and procedures; manage resources and budgets responsibly. Requirements: - Education: University degree in medical and pharmacy. - Minimum 5 years’ experience in pharmaceutical or healthcare, including proven first-line people management. - Track record of achieving the targets; experience with competitive brands and/or launches preferred. - Strong communication, collaboration, and stakeholder management skills. - Strong people leadership, coaching, and talent development capability. - Analytical and enterprise mindset; able to interpret data and KPIs into action. - Experience in omnichannel customer engagement and confident use of digital/AI tools. - High standards of integrity, ethics, and compliance awareness. - Languages: Vietnamese, Proficient in English (written & oral communication). ### Role Requirements **Why Novartis:** Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? [https://www.novartis.com/about/strategy/people-and-culture](https://www.novartis.com/about/strategy/people-and-culture "https://www.novartis.com/about/strategy/people-and-culture") **Benefits and Rewards:** Learn about all the ways we’ll help you thrive personally and professionally. [Read our handbook (PDF 30 MB)](https://www.novartis.com/sites/novartis_com/files/novartis-life-handbook.pdf) Division DIV_IM Business Unit Sales Location LOC_VN Site Vietnam Company / Legal Entity VN04 (FCRS = VN004) Novartis Vietnam Company Ltd Functional Area FCT_SA Job Type Full time Employment Type Regular (Sales Manager) Shift Work No [Apply to Job](https://novartis.wd3.myworkdayjobs.com/en-US/Novartis_Careers/job/Vietnam/Area-Manager---HCM_REQ-10088193-1 "Apply to Job") ![careers default image](https://prod1.jobapi.novartis.com.cn/themes/custom/cosmos/patterns/images/careers-default-image.webp "careers default image") Job ID REQ-10088193 ### Area Manager \_ HCM [Apply to Job](https://novartis.wd3.myworkdayjobs.com/en-US/Novartis_Careers/job/Vietnam/Area-Manager---HCM_REQ-10088193-1 "Apply to Job")