## [Vendor Alliance Lead - Associate Director FSP](/req-10088643-vendor-alliance-lead-associate-director-fsp "Vendor Alliance Lead - Associate Director FSP")
Job ID REQ-10088643
Sep 29, 2026
LOC_IN
### About the Role
Major accountabilities:
- 1. Lead business review meetings with vendors based on KPI and KQIs
- 2. Lead and/or support internal cross-functional ERMT meetings
- 3. Manages escalated global vendor issues, or selected country vendor issues
- 4. Identifies systemic patterns, driving root cause analysis and sustainably and effectively addresses pain points
- 5. Using technological enablers to drive automated and systematic issue resolution
- 6. Function as service category expert providing expertise and training to stakeholders
- 7. Ensures compliance with all required SOPs and business guidance documents
- 8. Provides Health Authority inspection support
- 9. CAPA management from audit & inspections
- 10. Drives value through process improvement and innovation within category
- 11. Proactive risk management within category
- 12. Supporting global and local vendor qualification if required
- Key performance indicators:
- ERMT(s) meet business objectives
- Robust processes to capture and measure the issue resolution, escalation and risk mitigation, and communication of supplier quality/performance issues
- Highly integrated and seen as supplier experts within ERMTs, and related business stakeholders like Procurement, Finance, Compliance, ESP QA.
- No deviations to Novartis specifications and Standard Operating Procedures; Supplier due diligence activities (qualifications and re-qualifications) are completed in a timely manner to minimize any delays to study startup timelines and non-compliance
- Contribute to continuous improvements/enhancements to benefit business community
- Complete and accurate documentation to facilitate successful internal and external audit / inspections
- Timely oversight, completion, and management of assigned supplier qualification and re-qualification requirements
- Accountable for quality and completeness of qualification and governance documentation in VPG systems including ERMT meeting minutes
### Role Requirements
**Why Novartis:** Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? [https://www.novartis.com/about/strategy/people-and-culture](https://www.novartis.com/about/strategy/people-and-culture "https://www.novartis.com/about/strategy/people-and-culture")
**Benefits and Rewards:** Learn about all the ways we’ll help you thrive personally and professionally.
[Read our handbook (PDF 30 MB)](https://www.novartis.com/sites/novartis_com/files/novartis-life-handbook.pdf)
Division DIV_GD
Business Unit Development
Location LOC_IN
Site Hyderabad (Office)
Company / Legal Entity IN10 (FCRS = IN010) Novartis Healthcare Private Limited
Functional Area FCT_RD
Job Type Full time
Employment Type Regular
Shift Work No
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Job ID REQ-10088643
### Vendor Alliance Lead - Associate Director FSP
[Apply to Job](https://novartis.wd3.myworkdayjobs.com/en-US/Novartis_Careers/job/Hyderabad-Office/Vendor-Alliance-Lead---Associate-Director-FSP_REQ-10088643 "Apply to Job")