REQ-10084071
Jul 21, 2026
LOC_MY

About the Role

Major accountabilities: 

  • Drive competitive sales growth by identifying, prioritizing, and engaging high-potential healthcare professionals and stakeholders.
  • Build trusted, value-based relationships with customers through in-person and virtual engagement.
  • Personalize customer engagement journeys by leveraging data, content, and multiple channels to meet customer preferences.
  • Develop deep customer insights to understand business needs, decision drivers, challenges, and opportunities.
  • Use data sources to plan, prioritize, and adapt territory, account, and customer interaction strategies.
  • Partner with healthcare professionals, opinion leaders, and medical influencers to support better patient outcomes.
  • Share customer insights with internal stakeholders to support relevant content, campaigns, and engagement plans.
  • Collaborate compliantly with cross-functional teams to deliver solutions that address customer and patient needs.

Requirements :

  • Sales experience within the healthcare, pharmaceutical, or a related industry.
  • Experience engaging with government hospitals is preferred.
  • Strong customer engagement skills, with the ability to identify needs and translate insights into meaningful actions.
  • Comfortable using data, digital tools, and multichannel approaches to plan and personalize customer interactions.
  • High ethical standards and a strong commitment to compliant, responsible ways of working.

Role Requirements

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)

DIV_IM
Sales
LOC_MY
Selangor
FCT_SA
Full time
Regular (Sales)
No
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REQ-10084071

Sales Representative

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